The Mary Clegg Clinic uses highly qualified and skilled therapists who are well used to online working (not just since the pandemic) via Zoom. All are directly supervised and mentored by Mary Clegg thus ensuring stringent control of quality throughout the therapy process. All our therapists have professional indemnity insurance and the Clinic is covered overall. They are all subject to the codes of conduct and ethical frameworks of their governing body and we have a robust complains procedure in place to ensure you have a positive experience with us.
At the initial booking, we look at where and how you want therapy to take place and then match you with one of our therapists who is most suited to you.
We have protocols and outcome measures to ensure that you get the best possible experience with your therapist but the therapeutic alliance (your relationship with your therapist) is special and unique for the work to be productive, so you are under no obligation to continue with this therapist if the fit does not feel right for you. The Clinic will always endeavour to ensure that your experience exceeds expectations.